Your Privacy Matters

When you browse our website, create an account, or place an order, we may collect the following information:

• →Full name
• →Phone number (used for order updates and delivery)
• →Email address (used for account and communication)
• →Delivery address (city, street, postal code)
• →Order history and details
• →Payment proof screenshots (uploaded by you)
• →Wishlist items and browsing preferences (stored locally on your device)
• →Browser type and approximate location (for website performance)

We use your information for the following purposes:

• ✓Processing, confirming, and managing your orders.
• ✓Verifying payment and communicating order status updates.
• ✓Delivering your parcel to the correct address.
• ✓Responding to your support queries (WhatsApp, email, contact form).
• ✓Sending order-related notifications (not marketing spam).
• ✓Improving our website, product listings, and customer experience.

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with:

• •Courier/delivery partners your name, phone number, and address are shared to enable delivery.
• •Payment verification payment proof images are reviewed by our internal team only.
• •Tailoring/operations team for stitching orders, your measurements and stitching preferences are shared internally.
• •Legal authorities only if required by applicable Pakistani law.

We do not share your data with advertisers or external marketing platforms.

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse.

• •Our website is served over HTTPS (secure connection).
• •Customer account passwords are stored in an encrypted format.
• •Access to customer data is restricted to authorised personnel only.
• •Payment proof images are stored securely and not shared externally.

Our website uses browser local storage and cookies to improve your shopping experience. This includes:

• •Cart contents saved so your cart persists across page refreshes.
• •Wishlist items stored locally when not logged in.
• •Session authentication to keep you logged in to your account.
• •Website preferences such as currency or announcement bar dismissal.

We do not use tracking cookies for advertising purposes. If you clear your browser data, locally stored cart and wishlist items may be removed.

You have the right to:

• ✓Request a copy of the personal data we hold about you.
• ✓Request correction of inaccurate or outdated information.
• ✓Request deletion of your account and associated personal data.
• ✓Withdraw consent for any optional communications.

To exercise any of these rights, please contact us via WhatsApp or email at mishiscollection123@gmail.com. We will respond within a reasonable timeframe.